Privacy policy

Privacy Policy

Last updated: July 30, 2026

This Privacy Policy describes how Caverion Danmark A/S, operating under the brand name tmcom and website tmcom.shop, collects, uses, and protects your personal information when you visit, use, or make a purchase through our website.

We operate this online store and provide related information, content, features, tools, products, and services to offer you a secure and personalized shopping experience.

This Privacy Policy explains how we collect, process, use, and disclose your personal information when you access our services, purchase products, communicate with us, or otherwise interact with tmcom.shop.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you understand how your personal information is collected, used, and processed as described in this policy.

Personal Information We Collect or Process

When we refer to "personal information", we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our services, we may collect the following categories of personal information:

Contact Information

Including:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

Payment Information

Including:

  • Credit card information
  • Debit card information
  • Payment details
  • Transaction information
  • Payment confirmation details

Payment information is processed securely through trusted third-party payment providers.

Account Information

Including:

  • Account login details
  • Passwords
  • Preferences
  • Account settings

Order and Transaction Information

Including:

  • Products viewed
  • Products added to cart
  • Products purchased
  • Returns and exchanges
  • Order history

Communication Information

Including information you provide when contacting us, such as:

  • Customer service inquiries
  • Feedback
  • Questions regarding orders or products

Device and Usage Information

Including:

  • IP address
  • Browser type
  • Device information
  • Network information
  • Website usage activity
  • Interaction with our website

Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

When you:

  • Create an account
  • Place an order
  • Contact customer service
  • Subscribe to communications
  • Provide information through our website

Automatically Through Our Website

When you browse or use tmcom.shop, we may automatically collect information through cookies and similar technologies.

From Service Providers

We may receive information from third-party providers that support our services, including:

  • Payment processing providers
  • Shipping and fulfillment providers
  • Website hosting providers
  • Analytics providers

From Business Partners or Third Parties

We may receive information from trusted partners where permitted by applicable laws.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

We use your information to:

  • Process and fulfill your orders
  • Complete payments
  • Arrange shipping
  • Manage returns and exchanges
  • Provide customer support
  • Maintain your account
  • Improve our products and shopping experience
  • Recommend products that may interest you

Marketing and Advertising

With your consent where required, we may use your information to:

  • Send promotional emails
  • Provide product updates
  • Display relevant advertisements
  • Improve marketing campaigns

You may unsubscribe from promotional communications at any time.

Security and Fraud Prevention

We use personal information to:

  • Protect our website
  • Verify customer accounts
  • Detect suspicious activity
  • Prevent fraud
  • Maintain a safe shopping environment

Communication With Customers

We use your information to:

  • Respond to inquiries
  • Provide order updates
  • Offer customer support
  • Maintain communication regarding your purchases

Legal Compliance

We may process your personal information when necessary to:

  • Comply with applicable laws
  • Respond to legal requests
  • Protect our rights
  • Enforce our policies

How We Disclose Personal Information

In certain circumstances, we may share your personal information with trusted third parties for legitimate business purposes, including:

Service Providers

We may share information with companies that provide services on our behalf, such as:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Customer support

  • Website hosting

  • Data analytics

  • Fraud prevention

These service providers only process your information as necessary to provide their services.

Marketing and Advertising Partners

We may work with marketing and advertising partners to provide relevant advertisements and promotional communications.

These partners may process information related to your interactions with our website, subject to their own privacy policies and applicable laws.

Business Transactions

Your personal information may be disclosed as part of a business transaction, such as:

  • Company restructuring

  • Merger

  • Acquisition

  • Sale of business assets

We will take appropriate measures to ensure your information remains protected.

Legal Requirements

We may disclose personal information when required by law, including:

  • Responding to legal requests

  • Complying with government authorities

  • Protecting our rights, property, or customers

  • Preventing fraud or illegal activities

Relationship With Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell products and provide services to our customers.

Shopify may collect and process personal information related to your use of our website in order to provide, maintain, and improve its services.

Information you provide through tmcom.shop may be transmitted to Shopify and other service providers involved in operating our online store.

For more information about how Shopify processes personal information and your privacy rights, please review Shopify’s Privacy Policy.

Cookies and Similar Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website performance, and provide personalized services.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our website

  • Improve website functionality

  • Provide relevant marketing content

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

Third-Party Websites and Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security policies, or content of third-party websites.

We recommend reviewing the privacy policies of any external websites before providing personal information.

Children's Privacy

Our services are not intended for children under the applicable legal age in their country of residence.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us at:

Email: freeoption8194@gmail.com

We will take appropriate steps to review and remove such information where required.

Security and Retention of Your Information

We take reasonable technical and organizational measures to protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

  • Provide our services

  • Complete transactions

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Your Privacy Rights

Depending on your location, including if you are located in the European Economic Area (EEA) or the United Kingdom, you may have certain rights regarding your personal information.

These rights may include:

Right of Access

You may request access to the personal information we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete personal information.

Right to Deletion

You may request deletion of your personal information where permitted by law.

Right to Data Portability

You may request a copy of your personal information in a commonly used format.

Right to Restrict or Object to Processing

You may have the right to request restrictions on certain types of processing or object to processing based on legitimate interests.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw your consent at any time.

To exercise your privacy rights, please contact us using the details below.

Complaints

If you have concerns about how we process your personal information, please contact us:

Email: freeoption8194@gmail.com

You may also have the right to contact your local data protection authority under applicable privacy laws.

International Data Transfers

Your personal information may be processed and stored in countries outside your country of residence.

When transferring personal information outside the European Economic Area or the United Kingdom, we use appropriate safeguards required by applicable data protection laws, such as recognized contractual protections.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices

  • Legal requirements

  • Improvements to our services

Any updates will be published on this page with a revised "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Company Name: Caverion Danmark A/S
Brand Name: tmcom
Website: tmcom.shop

Registered Address:
Nordborgvej 81
6430 Nordborg
Denmark

Company Registration Date:
November 25, 2010

Email:
freeoption8194@gmail.com

For the purposes of applicable data protection laws, Caverion Danmark A/S is the data controller responsible for processing your personal information.